PRIVACY POLICY

At The Block Hotel, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website, booking forms, and communications.

1. Information We Collect

We may collect personal information when you inquire about or book a stay with us, including:

• Full name
• Email address
• Phone number
• Check-in and check-out dates
• Room preferences
• Pet information (if applicable)
• Any special requests you choose to provide

2. How We Use Your Information

We use your information for the following purposes:

• To confirm, process, and manage your reservation
• To communicate important details before, during, or after your stay
• To respond to inquiries, requests, or concerns
• To improve guest experience and hotel services
• To comply with legal, regulatory, or operational requirements

By submitting your information, you agree to receive calls, emails, and text messages from The Block Extended Stay regarding reservations and lodging updates. Msg & data rates may apply. Reply STOP to opt out. We do not sell or share your information.

3. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

• Information is stored securely
• Access is limited to authorized staff involved in reservations and guest services

4. Third-Party Services

Our website and booking process may use third-party services, including but not limited to:

• Website hosting platforms (such as Wix)
• Online forms and booking integrations
• Mapping services (such as Google Maps)

These third-party services operate under their own privacy policies and data-handling practices.

5. Cookies & Website Analytics

Our website may use cookies or analytics tools to:

• Understand website usage
• Improve website performance and user experience

You may disable cookies through your browser settings if you prefer.

6. Your Privacy Rights

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your data, where applicable
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

7. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

The Block Hotel
5665 Cypress Gardens Blvd
Winter Haven, FL 33884
Phone: 863-268-4758

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.